01
Introduction
Aztron Medtech ("Aztron," "we," "us," or "our") is committed to protecting the privacy and security of your personal and health-related information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our products, services, mobile applications, and websites (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.
02
Information We Collect
We may collect the following categories of information:
- Account Information: Name, email address, phone number, and credentials you provide when creating an account.
- Health & Device Data: Data generated by or transmitted from medical devices and software associated with our products, including sensor readings, timestamps, and usage logs.
- Usage Information: Information about how you interact with our Services, including log data, device identifiers, IP addresses, and feature usage.
- Communications: Records of communications with our support team or correspondence submitted through our Services.
- Technical Data: Browser type, operating system, app version, and crash reports collected to improve product quality.
03
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services and connected devices.
- Process and fulfill your account registration and service requests.
- Send service-related notifications, including alerts relevant to device operation.
- Improve, personalize, and develop our products and Services.
- Respond to inquiries and provide customer support.
- Comply with applicable legal and regulatory obligations, including FDA requirements where applicable.
- Detect, prevent, and address security incidents or fraudulent activity.
We will not use your health data for advertising or sell it to third-party marketers.
04
Sharing of Information
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: Trusted third-party vendors who assist in operating our Services (e.g., cloud hosting, analytics) under contractual confidentiality and data protection obligations.
- Healthcare Providers: With your explicit consent, we may share relevant data with your designated care team or healthcare providers.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to the acquiring party honoring this Privacy Policy.
- Safety: To protect the rights, property, or safety of Aztron Medtech, our users, or the public.
05
Data Security
We implement industry-standard technical and organizational safeguards to protect your information, including encryption in transit and at rest, access controls, and regular security assessments.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.
06
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. When your information is no longer needed, we securely delete or anonymize it.
Device and health data may be retained for longer periods to support medical record-keeping obligations, device safety monitoring, or regulatory requirements.
07
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Portability: Receive your data in a structured, machine-readable format.
- Objection / Restriction: Object to or restrict certain types of processing.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise your rights, please contact us at the address listed in the Contact section. We will respond within the timeframe required by applicable law.
08
HIPAA Notice
To the extent that Aztron Medtech acts as a Business Associate or Covered Entity under the Health Insurance Portability and Accountability Act (HIPAA), we comply with applicable HIPAA Privacy and Security Rules governing Protected Health Information (PHI).
Where applicable, a separate Notice of Privacy Practices (NPP) will be provided that describes your rights regarding PHI in greater detail. Please contact us if you have not received or cannot locate this notice.
09
Children's Privacy
Our Services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete it promptly.
10
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify you via email or a prominent notice within our Services prior to the change becoming effective.
Your continued use of our Services after the effective date of any update constitutes your acceptance of the revised policy.
11
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Aztron Medtech
- Email: info@aztronmedtech.com
For HIPAA-related inquiries, please use the same contact information and indicate "HIPAA Request" in your subject line.